Some good insights on the use of robots to support telepresence with examples from higher education. Specifically the article provides a synthesis on the value that robotic presence brings to communication as opposed to other forms of synchronous meetings and some considerations for supporting remote participants.
“The robot gives you much more flexibility than an audio phone connection or a videoconference,” she says. “The voice actually comes from the robot, so people treat the robot more as if it were a person. Usually, you don’t have the picture and the voice coming from the same point in space, and you do with the robot. And that’s a big advantage in allowing the robot to interact with people in a class or in a meeting.”